Overview
What is QuoteWerks?
QuoteWerks is specialized Configuration Pricing Quoting (CPQ) software that can be used in every industry to create sales quotes and proposals. The vendor’s value proposition is that rather than relying on Microsoft Word or Excel to create quotes, users…
QuoteWerks really delivers: from quoting to reporting and exceeds our expectations
Quote with QuotwWerks
Very integrated software, simple, streamlines the process of creating quotes and with a great technical support team
QuoteWerks - Exceptional
QuoteWerks is the best alternative for quoting products online
Tackle More at Once!
Best in class for professional quotes, interface could be more "friendly looking".
Good for Hybrid cloud solutions
QuoteWerks is a robust tool that improves the customer experience.
Good for mid to large companies with multiple departments
QuoteWerks: Easy to Use and Effective
Works well until updates
QuoteWerks Works
QuoteWerks adds efficiency to your business
The most powerful CPQ on the market
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Product configuration (32)9.898%
- Price adjustment (32)9.393%
- Configuration options (32)9.393%
- Quote sharing/sending (32)9.191%
Reviewer Pros & Cons
Pricing
QuoteWerks Standard Edition
$15
QuoteWerks Professional Edition
$20
QuoteWerks Corporate Edition
$29
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
GoldMine Quotewerks Demo
Quotewerks Demo
A Personalized QuoteWerks Demo by our CEO, John Lewe
QuoteWerks v5.7 Build 1 Release Webinar
QuoteWerks Maximizer Demo Video
QuoteWerks Demo Video
Features
CPQ
Features related to configuring and pricing products and delivering quotes to customers.
- 9.1Quote sharing/sending(32) Ratings
Salespeople can share quotes and quote details with customers, via email, a customer portal, a personalized URL, or some other means.
- 9.8Product configuration(32) Ratings
Allows users to configure products and services by selecting bundles, constraints, options, preferences, etc.
- 9.3Configuration options(32) Ratings
Supports a robust, comprehensive level of detail around configuration options, including product features, services, quantity, etc. Options take into account availability and compatibility of selections.
- 8.9Pricing rules(26) Ratings
Determines price based on rules and hierarchies. Rules may consider customer demographics, availability, and/or product configuration.
- 9.3Price adjustment(32) Ratings
Sales users can adjust or override prices, based on coupons, discounts, markups, etc.
- 9.8Purchase history and open contracts(27) Ratings
Provides information about a customer’s previous purchases and current purchase/service agreements, which may factor into new sales or need to be modified to account for new sales.
- 8.9Guided selling/Sales portal(21) Ratings
Provides salespeople with tips, recommendations, or question sequences to help with product configuration and quoting, and/or to assist with cross-sell and upsell.
- 8.4CPQ reporting & analytics(21) Ratings
Users can report on and analyze CPQ processes. Metrics may include quoting cycle time, proposal acceptance rates, revenue, etc.
- 8.8CPQ-CRM integration(27) Ratings
Integrates to the company’s CRM to update the customer record.
- 9.4Attachments to quotes(30) Ratings
PDFs, contracts, videos, etc can be attached to quotes and/or proposals.
- 9.8Order capturing(12) Ratings
Allows the capture of orders of complex services and across multiple customer interaction channels such as - direct sales, contact center, point-of-sales, resellers, and customer self-service.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is QuoteWerks?
QuoteWerks is specialized Configuration Pricing Quoting (CPQ) software that can be used in every industry to create sales quotes and proposals. The vendor’s value proposition is that rather than relying on Microsoft Word or Excel to create quotes, users can benefit from a tool that is specialized for the task of creating quotes and proposals.
QuoteWerks integrates with the user's existing CRM software and distributors. With QuoteWerks users can also submit orders electronically to their vendors and receive an order status with shipping tracking numbers, serial numbers and more.
QuoteWerks Features
CPQ Features
- Supported: Quote sharing/sending
- Supported: E-signature
- Supported: Product configuration
- Supported: Configuration options
- Supported: Pricing rules
- Supported: Price adjustment
- Supported: Purchase history and open contracts
- Supported: Guided selling/Sales portal
- Supported: Self-service CPQ
- Supported: CPQ reporting & analytics
- Supported: Proposals
- Supported: Excel integration
- Supported: CPQ-CRM integration
- Supported: Attachments to quotes
- Supported: Renewal management
- Supported: Order capturing
Additional Features
- Supported: Integrates with CRM, PSA, and Accounting
- Supported: Know when customers view your quote
- Supported: Link to or Create Product Databases
QuoteWerks Screenshots
QuoteWerks Video
QuoteWerks Integrations
- Datto Autotask PSA
- ConnectWise PSA
- QuickBooks Desktop Pro
- QuickBooks Desktop Premier
- QuickBooks Desktop Enterprise
- Salesforce Sales Cloud
- GoldMine CRM (discontinued)
- Act! CRM
- QuickBooks Online
- Zoho CRM
- Maximizer CRM
- Authorize.net
- Stripe Payments
- Sugar Sell (SugarCRM)
- Sage 50cloud Accounting
- Microsoft Dynamics 365
- Outlook
QuoteWerks Competitors
- Conga CPQ
- SAP CPQ
- PROS Smart CPQ
- ChannelOnline
- Configure One
- Oracle CPQ Cloud (BigMachines)
QuoteWerks Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows |
Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(79)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
QuoteWerks is a versatile tool used by sales teams to streamline the process of producing quotes, proposals, and order confirmations. Experienced reps can easily create sophisticated quotes and proposals with QuoteWerks, ensuring accuracy and efficiency in their sales process. Additionally, QuoteWerks can be adapted to create and track sample requests and technical samples, providing flexibility for various use cases.
Despite its robust functionality, one major drawback of QuoteWerks is the lack of a web version, limiting accessibility for remote users. Another consideration is that QuoteWerks requires a server and syncing remote data over a VPN, which may pose challenges for some organizations. However, many users find that these limitations are outweighed by the fact that QuoteWerks is a fraction of the cost compared to most SAS quoting solutions. The tool has demonstrated tangible results in sales management and CRM integration, improving work management and enhancing the customer experience.
Sales departments benefit from key features such as electronic signatures, integration with CRM systems, and automated quote notifications to clients. QuoteWerks also caters to specific industries such as IT businesses by assisting with quoting equipment package deals. It supports sales representatives throughout complicated configure/price/quote steps, maximizing profitability and driving consistency. Additionally, QuoteWerks accommodates a wide range of retail and service use cases.
One common use case involves using QuoteWerks to manage quotes for both new prospects and existing clients. The software's search capability allows users to easily keep track of recently created quotes, enabling efficient quote management. Moreover, QuoteWerks simplifies the generation of multiple quotes per account for comparison purposes. Beyond the quoting process itself, QuoteWerks and its companion tool QuoteValet are utilized by sales and accounting departments to prepare, deliver, and process quotes and orders seamlessly.
In addition to managing quotes, QuoteWerks plays an essential role in fulfilling daily orders based on quotes. It acts as a bridge between different departments involved in the sales process, facilitating smooth order processing, and reducing errors. Furthermore, QuoteWerks is instrumental in improving sales pipeline transparency and integrating with organizational growth by providing valuable insights and analytics.
The software's user-friendly interface and integration capabilities with popular CRM systems like ConnectWise, ACT!, and Salesforce make it a sought-after tool for many organizations. By pulling data from CRM systems, QuoteWerks eliminates the need for retyping contact and account information, saving time and reducing errors. It allows for quick and timely production of professional-looking quotations, ensuring prompt responses to customer inquiries. Another valuable use case of QuoteWerks is its integration with other business software. It seamlessly integrates with CRM programs like GoldMine, Autotask, and ConnectWise, eliminating redundant data entry and automating the sales business process. This integration allows for data mining and reporting within CRM systems to determine successful products and establish pricing guidelines. QuoteWerks also offers customizable templates and integrates with third-party software, making it a versatile tool for businesses of all sizes and industries.
QuoteWerks is widely appreciated for its ability to turn customer needs into financial information, enabling smooth transactions. Users find that the software simplifies the process of creating quotes, saving time by eliminating manual calculations and allowing for easy customization. The generation and sending of complete custom quotes can be done in under 10 minutes, significantly improving workflow efficiency.
Moreover, QuoteWerks is not limited to the quoting stage alone; it supports the entire sales process from quoting to ordering to procurement and billing. By decreasing the time it takes to create quotes and generating clear, easy-to-understand quotes for customers, QuoteWerks enhances the overall customer experience. Sales teams benefit from its real-time availability and pricing features, collaboration capabilities, and streamlined client information management.
For managed service providers, QuoteWerks is an invaluable tool that allows them to generate custom quotes for products and services quickly. Users in industries like highway/construction also appreciate how QuoteWerks simplifies accurate pricing updates and avoids conflicting versions of price pages. The software serves as a cross-referencing system, aiding users in entering quotes and orders accurately by easily cross-referencing vendor part numbers and keeping track of sales records.
Overall, users rely on QuoteWerks as an efficient solution for streamlining their quoting process, ensuring timely delivery of quotes, and improving accuracy in their sales workflows. With its diverse range of features, integrations with popular business software, and user-friendly interface, QuoteWerks is a valuable tool for organizations of all types and sizes.
User-Friendly Interface: Several users have praised QuoteWerks for its user-friendly interface. They have found it intuitive and easy to navigate, allowing them to quickly learn and use the software without any difficulties. Customization Options: Many reviewers have highlighted the customization options offered by QuoteWerks. They appreciate the ability to tailor the software according to their specific business needs, such as customizing forms, adding custom parts, and naming quotes. This flexibility allows them to create personalized quotes that align with their branding and requirements. Integration Capabilities: Numerous users have commended QuoteWerks for its integration capabilities. They find it advantageous that the software can seamlessly integrate with other programs and software they use in their workflow, including CRM systems, sales marketing programs, finance applications, distributors, and more. This integration streamlines their processes and improves efficiency by eliminating manual data entry and enabling a smooth transfer of information between systems. These three pros - user-friendly interface, customization options, and integration capabilities - are frequently mentioned by reviewers as key strengths of QuoteWerks.
Outdated and Confusing User Interface: Many users have expressed dissatisfaction with the software's outdated and confusing user interface. They have found it difficult to navigate and understand, impacting their overall user experience.
Lack of Cloud Solutions and Integration: Users have reported that the software lacks cloud solutions and integration with other software, which has hindered their work efficiency. Some users desire a native cloud app for improved accessibility and integration capabilities.
Learning Curve with Software: Several reviewers stated that there is a learning curve associated with using the software. While it becomes easier to use over time, new users may find it challenging to navigate and fully utilize its features.
Based on user reviews, users often recommend integrating QuoteWerks with CRM and accounting software for the best results. They also suggest taking advantage of the trial version of QuoteWerks to explore all its features and evaluate if it fits their needs. Additionally, users advise spending time on interface configuration to optimize the software's performance and customizing quotes by copying and pasting for quick CPQ. It is also recommended to have someone on staff who is familiar with SQL configuration for optimal usage.
Attribute Ratings
- 10Likelihood to Renew21 ratings
- 6Availability5 ratings
- 6Performance5 ratings
- 9Usability9 ratings
- 8.9Support Rating9 ratings
- 6Online Training1 rating
- 5In-Person Training1 rating
- 9Implementation Rating6 ratings
- 9.7Configurability2 ratings
- 9Product Scalability3 ratings
- 9.8Ease of integration2 ratings
- 9.9Vendor pre-sale2 ratings
- 9.9Vendor post-sale2 ratings
Reviews
(1-13 of 13)- Easy Quote Building from scratch or from a Quote Template
- Easy Quote Delivery to Customers/Prospects
- Easy Order Acceptance via QuoteValet for Customers/Prospects
- Love the Text Message Notifications about Accepted Quotes in QuoteValet
- Integration with QuickBooks for easy transcription of Orders
- Love the ability to create Email Template Options when you don't upload to QuoteValet
- Love having access to QuoteValet online to make comments back to Customers/Prospects
- It would be great if you could select Drop Down list items using the mouse scroll wheel
Tackle More at Once!
- Great tool for giving the customer a perfect breakdown of their purchase
- Allows me to stay organized with my follow ups on potential sales
- Makes any changes to the customer quote easy, allowing the customer to compare products vs cost
- The learning curve was a little rough, but got easier as I understood.
- Sometimes it will glitch when sending an email and say it bounced but the customer really did get it.
- The UI isn't the most attractive but I supposed that could be more of a personal preference.
- It is the best quoting software.
- It allows separate lines for labor (our biggest sales).
- The user and client can easily go back and fourth.
- The user interface of competitors is slightly more "Modern looking".
- A live microsite would be nice for smaller clients.
- I would like if it had more personalization to make quotes stand out, videos etc.
Create professional quotes in minutes
- Integration via the QuoteWerks Web Connector. This allows us to script hyperlinks in our project management system that can be used to generate quotes in QuoteWerks.
- Managing a quote queue: We had originally started designing an Access database for this purpose, but decided to purchase QuoteWerks since it already had the functionality we were going to build.
- Custom Product Database: since we ar a data services department, there isn't an available database that will have our products pre-built.
- Would like to have the ability to have a cost range on a quote. We are a service-based department and charge hourly. We are unable to provide an exact quote; just an estimate. QuotWerks does not have a great solution for this.
- Installation is a little cumbersome. A complete web-based SAAS version would be nice.
- We could never get the LDAP integration to work, so we have to maintain our customer database manually.
QuoteWerks is sold software for any sales rep
- Clean interface that has grown through the years without becoming clumsy or cluttered allowing a sales rep to keep the familiar feeling while they grow new tools and implement new features.
- Purchasing interface works well and allows tracking to be simplified for PO's effecting multiple customer orders.
- Tracking changes in a quote through the properties field allows us to easily see when i change was made and who made it.
- I would love to see the layout designer modified. It is very old school and while a geek can use it, it is not intuitive to my users which funnels our requests back to me.
- Email logging of POs, we have a work around but that is always a messy thing and should be able to be better tracked through the CRM link.
- The purchasing module being able to stay open while working on other quotes/documents to cut down time between modules or just making the connection between the two a bit quicker.
- QuoteWerks integrates well with our ERP, Connectwise and pulls the information back and forth well between the two.
- QuoteWerks integrates with our Distributors, Ingram Micro and Tech Data and pulls current pricing into the quote, which saves time having to go back and forth between applications.
- QuoteWerks provides professional looking quotes that we can submit to our customers.
- QuoteWerks can be a little clunky at times, but overall is easy to use.
- QuoteWerks could be a little more visibly attractive, but it gets the job completed.
- QuoteWerks Has added a couple of features that I would rather not see there - a view of all of the open quotes for a customer just muddies up the screen and it asks you if you want to save a quote at the most inopportune times.
- QuoteWerks connects directly to our distributors so we are able to pull real-time stock availability and pricing. This saves a lot of time when ordering products.
- QuoteWerks makes it very easy and convenient for us to add custom products and services that we offer to their database which saves us time when quoting the same services over and over again.
- QuoteWerks make sending the actual quote to a client very simple. We simply connect in to our Outlook client automatically, send the quote, and the client is able to view, edit, or accept.
- QuoteWerks does not use a SQL back-end database so sometimes it can run a little slowly.
- QuoteWerks can be a little hard to navigate at first, but gets much easier over time.
QuoteWerks is great- LEARN TO USE IT and it CAN TAKE YOU THERE
- Unique line attributes, such as "print line" can be selected and changed to "Do Not Print" to help keep some items off of invoices that are issued to clients.
- Lines from a quote can be discarded (but remain viewable within the quote) and are not transferred to our accounting software.
- Cost modifiers and price modifiers help to achieve the goal you're needing for resale margin and also to help best match complicated purchase deals that a vendor may provide with challenging discounts (discount of 32.7% off of list). This is simple algebra, but when you take into consideration that you may have 1,000 lines in a purchase, the automation is critical to being able to operate efficiently.
- More improved functionality/integration with Accounting Software to help ensure that all features utilized by QuoteWerks can be recognized by the accounting software. Meets sales teams needs, but not always helpful with translating to Accounting needs to fulfill the end-goal that was established at the time the deal being agreed to.
- The ability to select multiple lines/columns (unique cell or group selection) and utilize the copy/paste feature just as though you were working within Excel. Example: Selecting 30 cells within the vendor column and being able to quickly paste to all cells selected at one time.
- It would be great their was more capability with the quote PDF selection when sending quotes or POs that would allow a user to select additional previously prepared items to include or not include when finalizing either item. Example: Selecting a master agreement that is tailored specifically to the type of sale transaction being presented (services, product resale, projects) based on a checkbox of options selected. QuoteWerks has some of this, but it's not as user-friendly as it could be. I'm sure this is something that the next version of QuoteWerks is going to be utilizing.
Quotewerks Review from a user of over 10 years experience
The key issue was the quick and timely production of quotations on a consistent price list, together with a look and feel for these quotations (able to be dropped into pdf) and the integration with at the time our GoldMine system, thus ensuring Sales Opportunities were created. Because of this ease, we have also recommended and resold Quotewerks to many of our own Clients, some of whom are on ACT! or GoldMine. The beauty is it works with multiple CRM systems or on its own.
- Fast Quotation from a standard xls imported price list, meaning easy and quick to update.
- Easy template design with ability to add product spec, and extra terms and conditions etc.
- Most importantly, its output documents are easy to read for clients and to send back to us.
- Big saving in time, I can check anyone else quotes, amend these if need be (e.g if on holiday) and update Quotewerks quotes from within the CRM system
- We also generate purchase orders out to our core suppliers on the back of an accepted quote, again being able to store the information easily
- Now we've added the Quotevalet add-on this has helped improve our conversion and more importantly speed of conversion whilst saving us countless hours in not having to chase a quote until the client opens it...a game changer in sales!
- Finally, its pretty cost effective as its works on number of licences don't need to match your CRM Licence count and you can trial it first.
- Probably just interface could do with updating, and perhaps making it easier to customise to make it simpler to use; it's sometimes its a bit confusing when you start or untill you've had some training
- Ideally, would like it to link to more CRM systems such as SAGE CRM.
- Linking of the conversion link to also show the attached pdf, certainly in GoldMine this needs to be done manually, although its automatic that the quotation file is linked....a minor thing perhaps?
The vendor has always been very helpful to us when we have come across or suggested an improvement, especially when they can see the commercial benefit and it makes sense, we found they actually dropped into the next build within 60 days.
Without blowing my own trumpet, we found needed some advice prior to installing it to ensure it's a good fit and client understands how to use it....we recommend a trial or webdemo or both just to help out users to understand and appreciate it. The key in my view, is a 'quick win' so for easy products or regular product quotes before getting carried away by say the bundles or configurable items or other more complex customisation requirements.
As they say, it does what it says it does "on the tin"; fast, easy and professional quotations.
.
QuoteWerks - A great small business quoting solution
- QW produces a very "finished" looking quote to the end customer.
- It allows everyone in the organization to have access to each others quotes for consistency.
- Because QW integrates with our CRM (ACT! 2016), we are able to better track our opportunities and follow up on open leads.
- The data structure that is required to set up the "price books" behind the scenes is a little cumbersome until you learn how to do it and practice.
- The sync function for the data is sometimes a little slow in the Standard and Professional editions because of the Access back-end. The Corporate edition uses a MS SQL back-end and is better.
QuoteWerks, the insider to your client quote activity
- Allows us to know exactly when clients are looking at the quote. This gives us an insight into how often the quote has been reviewed (if at all!) and alerts us to expired quote views. This tells us that the client is back in buying mode!
- Our presentation of quotes is extremely professional. All our quotes contain upsell options and allows the client to increase their order value with us.
- Integration with Sage50 streamlines our business process from Sales to Finance. This removes duplication of data and potential of introducing error.
- Anyone in the business, instantly, can review quote activity and run with a quote if the original person that built the quote is away.
- Despite being able to deploy QuoteWerks through tools such as Terminal Services and Citrix XenApp there is no native cloud app.
- We have lots of control of client facing documents but being able to make key words bold/underline/italic (Rich Text) would be a useful addition.
- Being able to self-host and have more control over QuoteValet data would allow us to interrogate our client activity even further.
Act!, QuoteWerks and QuickBooks.
Remove any one of those and our process would not stand - but QuoteWerks is really the bridge between everything we've sold and everyone we've sold to.
QuoteWerks is used daily at Team Uptime to produce the quotes our clients must have to make their purchase, and the invoices we must submit to make our commitments! The Product List in QuoteWerks is where and how we organize our various services and product details including cost, supplier and referential items.
Our business is primarily delivering Contact Management solutions with Act! and QuoteWerks has always provided super-easy, seamless integration with zero data input redundancies. We have in the past worked with QuoteWerks customers not also using Act!, but in our experience it is the combination of both that is so simple yet so powerful.
* Because of QuoteWerks our contact details are much more valuable and complete in Act! since they include each contact's accurate sales history.
We use QuickBooks for our accounting, but prefer the invoices that QuoteWerks generates right from the quotes already prepared.
* Because of QuoteWerks, our customers can process our invoice sooner since the invoice received matches the same format as the quote they'd signed off.
Then there is the matter of time. From working manually in Excel, Word to other products, alternative sales quoting methods always exist. Some may be more intensive, some less, but QuoteWerks is perfectly designed to produce the best results within not only the most efficient use of our time, but our customers too. I started this company 28 years ago and have learned that often the most effective way to closing a sale is to respond immediately to the customer's need.
* Because of QuoteWerks, we can generate and send a complete custom quote in under 10 minutes. This results in time to provide better customer service and deliver more quotes - enabling us to live more successful, effective lives.
- Create/maintain a product list with full details on the items and services you sell. This product list can be imported from Excel or accessed live and online from suppliers.
- Integrates with Act! and other contact managers so you simply select your contact then build their quote from the product list. With Act! integration, the full details of the Sales Opportunity are loaded automatically, and you are prompted to schedule the followup activities too.
- Designing, printing, then presenting an extremely professional looking quote is effortless, with options for delivery by email and/or electronically for online review and approval.
- Organizing the quotes for your contacts are very easy too, with straight-forward approach to revisions and status of review/approval. QuoteWerks developers went to great lengths to ensure salespeople know all that has been quoted to a customer, the quoted price history for this item to this customer or others, and easily referencing all the supporting product literature details.
- The recently introduced Dashboard provides an effective summary of Quotes, Orders and Recent Documents for the user. We look forward to managers also being able to see the status of quotes other QuoteWerks users have been working on.
- There are so many features to QuoteWerks, including so many ways to deploy. I would like to see a simpler SQL back-end or web-based interface to complement the already easy network and remote user configurations
My strongest recommendation for anyone considering QuoteWerks for their company is to work with an experienced provider. A manager can not make demands of his staff until the tools are ready to use, and with many, many options to a QuoteWerks implementation only experience and a commitment to understanding customer will see this through.
QuoteWerks - the way quoting should be!
- Holding Product and Price Lists which are integrated into our website so there's just one place to manage this information
- Effectively managing the quote, order and invoice processes and retaining easily accessible history
- Tight, seamless integration with Swiftpage ACT! contact management and Sage 50 Accounts for a smooth transition of data
- Highly flexible which has allowed us as consultants to successfully implement QuoteWerks into many different business types
- Clients are increasingly asking about a cloud-based / SaaS version
- As a developer, the ability to modify screens (add and move fields around) would be great (but I realise incredibly difficult to implement!!!)
- I am struggling, but one other piece of feedback from prospective clients is that it could do with a face lift. While functionally rich and very stable, admittedly the UI is a little tired.